Terms and Conditions for RUB A DUB VIP Card Program

The rear of the VIP Card carries a summary of the applicable terms and conditions for the use of the VIP Card, and a website address where the customers can find the full terms and conditions.

VIP Cards are issued by RUB A DUB. The purchase or use of VIP Card acknowledges holders acceptance of these terms and conditions. The Card is only redeemable for goods and services sold at RUB A DUB and may not be redeemed for cash. The Card will expire 6 months after the last time was topped up. An expired Card will not be able to be used to redeem goods and services at a RUB A DUB. Any attempt to redeem goods and services by using an expired card will be declined (unless required by the law). Any balance remaining on the Card once expired will be completely forfeited and the owner of the Card will have no claim for reimbursement or indemnity or any other claim for the balance forfeited. Please ask at Reception if you need a card balance enquiry. To use the VIP Card, simply present at RUB A DUB Reception. Lost or stolen cards are the responsibility of the holder. If you lose your VIP Card or it is stolen, and wish to "cancel” the card before any of the remaining balance is used, you will need to attend RUB A DUB Office with appropriate photo identification (driver’s license, passport). RUB A DUB has sole discretion to "cancel” the lost/stolen VIP Card and reissue a replacement VIP Card with any remaining balance from the lost/stolen VIP Card. RUB A DUB will not be liable for any remaining balance that is used by a third party prior to cancellation of the lost/stolen VIP Card. In the event that your VIP Card is defective, you will need to attend RUB A DUB Office with appropriate photo identification (driver’s license, passport). RUB A DUB has sole discretion to replace the defective VIP Card and reissue a replacement VIP Card with any remaining balance from the defective VIP Card. Card will be void and will not be redeemable if they are defaced, mutilated, altered or damaged in any way. RUB A DUB reserves the right to cancel any VIP Card or the VIP Card programme for any reason without notice. RUB A DUB may reserve the right to refuse to accept a VIP Card in payment or part payment of any item where it reasonably suspects that the card or any amount on it may have been stolen or obtained in another illegal way. In some cases we may collect personal information from you. RUB A DUB will comply with all privacy laws and rules of confidentiality that apply to the collection and storage of such information. We may make enquiries about any personal information that you provide to us in order to check the accuracy of the information. RUB A DUB reserves the right to add or amend these terms and conditions from time to time without any prior notice. This document represents the terms and conditions of the VIP Card as at 1 May 2017. These terms and conditions are governed by the laws of New Zealand and are subject to the jurisdiction of the New Zealand courts. We welcome your questions and comments about our terms and conditions. Please call us on 09 6300 950 or email us at info@rubadub.co.nz.